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B2B Sales Excellence Program

B2B Sales Excellence Program

Introduction

In today’s competitive B2B marketplace, sales success is no longer driven by product knowledge alone — it’s powered by the ability to build trust, communicate value, and influence decisions across complex buying networks.This B2B Sales Excellence Program is designed to strengthen your professional selling foundation through interactive sessions on consultative selling, communication mastery, relationship management, and basic negotiation techniques.
Participants will learn to understand buyer behavior, identify personality styles, craft persuasive messages, and create win–win outcomes. With this program participants learn with both skills and strategies ready to apply immediately in the field.


Learning Outcomes
• By the end of this program, participants will be able to:
• Understand the B2B sales process & decision ecosystem.
• Communicate with clarity, empathy, and influence.
• Build and sustain professional relationships with key clients.
• Apply basic negotiation & persuasion techniques to achieve win-win outcomes.

 

Methodology

Group work, assignment

Total Class
2 days

Language
English

Delivery Mode
Online, Google Meet

Certification Authority

Verified Certificate upon successful completion

৳ 12,500.00

Session 1: Understanding B2B Sales Basics
• Icebreaker
• Objectives, expectations, ground rules, and overview of B2B sales landscape
• Difference between B2B vs B2C
• Buying centers & decision makers
• The B2B buying cycle
Session 2: The Consultative Selling Approach
• From product pitching → solution selling
• Understanding customer pain points
• Creating customer value propositions
• Case work: Analyze a sample B2B client situation.
Session 3: Effective Communication for Sales
• Verbal & non-verbal communication
• Listening & questioning techniques
• Storytelling & presentation impact
• Role-play: Explaining complex products simply.
Session 4: Communicating with Different Buyer Types
• Understanding personality styles
• Adapting communication style to match the client
• Exercise: Identify your style + adapt in real scenarios
Session 5: Building Long-Term B2B Relationships
• Trust & credibility as long-term assets
• Customer loyalty ladder
• Post-sales relationship management
• Relationship mapping – identify key stakeholders.
Session 6: The Psychology of Persuasion
• Principles from Cialdini: reciprocity, authority, social proof, scarcity
• Structuring persuasive proposals & emails
• Exercise: Rewrite a weak proposal persuasively.
Session 7: Basic Negotiation Skills for Salespeople
• Win-win mindset & value exchange
• Negotiation terminology concepts simplified
• Concession strategy & objection handling
• Simulation: Price negotiation role-play.
Session 8: Action plan – Takeaway
• Individual reflection: “My 3-Month Action Plan
• Key takeaways, closing remarks

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B2B Sales Excellence Program

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